Mar 25, 2026
What happens when a single digit in your product data is wrong?
In this episode of Next Level Supply Chain, Steve Madsen, Founder and CEO of RxERP, joins hosts Reid Jackson and Liz Sertl to explore the critical role of master data in pharmaceutical logistics. When product information like GTINs, NDCs, and...
Mar 11, 2026
Automation in supply chains often brings to mind robots and conveyor belts. But one of the most impactful forms of automation happens behind the scenes: labeling.
In this episode, Reid Jackson and Liz Sertl speak with Nick Recht, Director of Sales at TEKLYNX, about how labeling automation improves accuracy, reduces...
Feb 25, 2026
MSG has been labeled as the villain of the food world, but Jennifer Ko is rewriting the story and bringing it back with a bold new twist.
In this episode, Reid Jackson sits down with Jennifer Ko, the founder of Dime, a company that’s reinventing how we think about MSG. Jennifer shares her personal connection to MSG,...
Feb 11, 2026
The Universal Product Code (UPC) has powered retail
for 50 years, but it was never designed to handle the data demands
of today’s complex supply chains and consumer expectations.
In this episode, Reid Jackson and
Liz Sertl sit
down with Ned Mears,
Senior Director of Global Standards at GS1 US, to explore how 2D...
Jan 28, 2026
A hot sauce brand doesn’t scale on taste alone. It scales on consistency, traceability, and trust.
Matt Pittaluga, Co-Founder of Hank Sauce, joins hosts Reid Jackson and Liz Sertl to share how a college project became a product sold in more than 5,000 stores. He breaks down the early hustle, the jump into retail, and...