Apr 23, 2025
How accurate is your inventory?
For many retailers, answering that question is more difficult than it appears—especially when inventory counts are only conducted once or twice a year.
In this episode, Dean Frew, President, RFID Solutions Division, SML IIS, sits down with hosts Reid Jackson and Liz Sertl to explore how RFID solves one of retail’s biggest challenges. Dean shares how real-time data at the item level drives results from return fraud to buying online and pick up in store.
He also discusses what it takes to make RFID work at scale, how adoption has changed post-COVID, and why distribution centers are the next frontier.
In this episode, you’ll learn:
-
How RFID improves inventory accuracy
-
Where retailers are seeing the most significant ROI
-
New use cases beyond the sales floor
Jump into the conversation:
(00:00) Introducing Next Level Supply Chain
(02:20) Dean’s background and RFID journey
(06:35) Improving inventory accuracy with RFID
(12:13) Reducing returns fraud with item-level data
(18:07) How BOPIS impacts inventory and sales
(23:01) Boosting inbound accuracy at distribution centers
(26:14) RFID in checkout and fitting room experiences
Connect with GS1 US:
Our website - www.gs1us.org
Connect with the guest:
Dean Frew on LinkedIn
Check
out SML Group